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UnitCare profile

 
 


Gordon Russell cpm
Managing Director

Unit Care Services is an Adelaide based firm specialising in managing groups of units of various sizes, in residential, commercial and industrial zones.
 
The firm was established by major shareholder and current Managing Director, Gordon Russell in 1994.
 
Gordon and his fellow directors were committed from the beginning to accountability, integrity and the best levels of customer service in the industry. As a result Unit Care quickly gained a reputation of being a leader in its field.
 
UnitCare's creditable growth rate, which comes mainly from recommendations, has been controlled at a constant 10% per annum so as to maintain this high level of service. Unit Care now manages some very large and high profile groups of units and many smaller ones of just 6 or 8 units each.
 
The Company has been responsible for new industry standards, introducing the concept of a Performance Guarantee, and being prepared to put fees on the service line if the guarantee is not met. This action was recommended highly by Australia's consumer watchdog, Choice Magazine.
 
Gordon has actively lobbied Government over issues of concern to unit owners gaining positive results for owners. He also encouraged the Unit Owners Association of SA to influence Government decision makers.
 
He initiated and initially chaired the Strata Management Division of the Real Estate Institute of South Australia, introducing more industry accountability.
 
UnitCare endeavours to work only with maintenance contractors who reflect similar ethical standards.
 
UnitCare Services operates from its offices at 46 Kensington Road, Rose Park, where a room is available for Corporation meetings if required.
 
Corporation Records are kept at the premises and for security purposes, electronic back ups are held elsewhere.

 

 

© UnitCare 2002

Unitcare Services
46 Kensington Road, Rose Park, 5067
PO Box 4040, Norwood South 5067
South Australia
Tel: 08 8364 0022 Fax: 08 8364 6822
Email:
mail@unitcare.com.au