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How do I change managers?
Changing Your Manager -
Appointing a manager is a big step for unit owners. You need a manager that has your interests at heart, is qualified and trustworthy. 
- We recommend you discuss any concerns with your manager perhaps via an informal meeting between concerned owners and the manager. If you still wish to change your manager the following steps may help.
- Step 1: Do you have a binding contract taking
your group through to the next Annual General Meeting?
- If yes then see Step 4.
If no, go to Step 2. - If your Annual General Meeting is due shortly proceed to Step 5.
Discuss your concerns with fellow owners before the annual meeting. Seek information on other management services. See our comparison of fees and services list.
- If yes then see Step 4.
- Step 2: Obtain a list of
all owners, addresses and phone numbers. Ask your manager
to organise or fellow owners about an extraordinary
meeting of all owners to discuss management.
If your manager is unhelpful use Step 3.
If your manager organises the meeting see Step 5. - Step 3: This is how
owners can call a meeting under the Strata Titles Act
1988: (Meeting Notice pdf)
- a) The Secretary of the Corporation or ay 2 members of the Management Committee (if you have one) calls and arranges a meeting of owners OR
- b) One fifth of the owners sign a meeting notice which is sent to all owners
- The meeting notice must be posted at least 14 days before the meeting. The agenda needs to include management as an issue for discussion and proposed resolutions (such as the appointment of a new manager) can be included on the agenda. A proxy form needs to be included with the notice just in case some owners cannot attend. You might include a cover letter explaining the reason for the meeting. We at UnitCare can supply you with Meeting Notice and Proxy proformas.
- Step 4: If you have a contract and wish to break it, we suggest you seek advice on the consequences. You will need a copy of the contract. If you have genuine cause for dissatisfaction and discussions with the manager are fruitless, then if the Manager is a member of the Real Estate Institute of South Australia, it can help with negotiations.
- Step 5: At your Annual General Meeting have your current manager finish last years business (correspondence, accounts etc.) and appoint your Officers (Presiding, Secretary and Treasurer) and consider a Management Committee if appropriate. Once this is finished someone needs to move that the current manager not be reappointed. You can then either:
-
- adjourn the meeting for up to 14 days, contact your preferred manager, and then consider your options OR
- move and pass the appointment of your new manager, adjourn the meeting, and then contact your new manager, who will get your files and handle things from there.
- Hint: Appointing a keen Management Committee
can be useful in tackling day to day issues and in
keeping communication channels well and truly open with
your new manager.
- General Meeting Notice to Change Manager (inc Proxy Form)
- Meeting.Notice (click here for printed form)