Acknowledgements

This Best Practice Guide has been improved by conversations with many people.

My particular thanks to:

Barbara Brown our editor, for her patience, good humour and considerable skills with the English language. She has helped make the content understandable.

Our staff for reviewing the material and contributing ideas and content.

Our clients for contributing ideas and the need for content.

Ray Brincat of the Real Estate Institute of SA Advisory Service for many constructive suggestions, we are still working through them.

Kent Farminer of CHU Underwriting Agencies Pty Ltd (Insurance) for his help with the insurance chapters. We wish him well for his new London office.

Channel 7 Adelaide for the Today Tonight video (case studies)

Videojug for the video 'How to run a meeting'.

The Legal Services Commission for some content from the Strata Titles & The Law publication.

Contributors to the world wide web for some of the images and content.

My partner for tolerating many evening and weekend hours spent on my laptop.